REFUND POLICY

At TBElitetees.com, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

30-Day Return Policy: We offer a 30-day return policy, allowing you ample time to evaluate your purchase. If 30 days have passed since you received your item, unfortunately, we can't offer you a refund or exchange.

Eligibility for Return: To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Initiating a Return: To start a return, please contact us at tbelitetees@gmail.com. Returns should be sent to the following address: [INSERT RETURN ADDRESS]. Items returned without prior authorization will not be accepted.

Damages and Issues: Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or if you received the wrong item, please contact us immediately so we can rectify the issue.

Exceptions / Non-Returnable Items: Certain items are not eligible for return, including perishable goods, custom products, personal care items, and hazardous materials. Additionally, sale items and gift cards are non-refundable.

Exchanges: If you wish to exchange an item, the quickest solution is to return the original item and place a separate order for the new item.

European Union 14-Day Cooling Off Period: For orders shipped to the European Union, customers have the right to cancel or return their order within 14 days of receipt, without providing a justification. Please ensure the item meets the same return criteria outlined above.

Refunds: Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card company.

If it's been more than 15 business days since your return was approved and you haven't received your refund, please contact us at tbelitetees@gmail.com for further assistance.

If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to us at tbelitetees@gmail.com. We're here to ensure your shopping experience with TBElitetees.com is nothing short of exceptional.